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Dispute Resolution Workflow

Last updated: August 2026 • Algeris Operations

1. Dispute Initiation

Either party may open a dispute if deliverables do not match the acceptance criteria locked in the agreement terms. Opening a dispute freezes escrow release until resolved.

2. Evidence Submission Window

Both parties have a structured 5-day response window to submit supporting documentation, revision histories, message transcripts, and deliverables into the immutable Evidence Vault.

3. Resolution Options

Disputes may be resolved through: (a) Full release to seller, (b) Full refund to buyer, or (c) Partial settlement mutually agreed upon by both parties.