Last updated: August 2026 • Algeris Operations
If both buyer and seller agree to cancel a funded transaction prior to deliverable approval, 100% of the principal escrow balance is returned to the buyer via the original payment method.
If a seller fails to submit required fulfillment evidence by the agreed delivery deadline, the buyer may submit a formal refund request. If uncontested, funds are automatically refunded to the buyer.
Card and bank transfer refunds are executed via the underlying payment rails (Dodo Payments / Paystack) and typically reflect in the buyer's account within 3 to 7 business days.